I get "Error 1610: The configuration data for this product is corrupt" when starting the heartbeat service.

Article ID: 278
Category: Heartbeat Monitoring
Applies to: All versions
Created: 2015-05-12

The EventSentry Heartbeat Monitor service requires administrator rights on the EventSentry server. If the account being used to run this service does not have administrator rights, the EventSentry configuration cannot be read and "Error 1610: The configuration data for this product is corrupt" will be displayed when attempting to start the heartbeat service.

To fix this error, please grant local administrator rights to the account being used to run the EventSentry Heartbeat Monitor service.




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