How can I manually remove all EventSentry agents, including the associated configuration, from a computer?

Please follow the steps below to remove the EventSentry agent from a computer:

• In the Windows Start menu, open the Control Panel to "Add/Remove Programs" or "Programs and Features."

• Locate the "EventSentry Agent" entry and click on "Change/Remove" or "Uninstall." If you cannot find an entry with this name or if you would like to remove the heartbeat agent as well, then continue with step 4.

• Click YES when you are asked whether you want to remove the agent and the configuration. After you reboot the computer, all traces of the EventSentry agent should be gone.

• If the EventSentry agent does not show up in "Add/Remove Programs" or if you would like to remove the EventSentry heartbeat agent as well, then you will need to stop the service, remove the service, configuration and executables.

• Open a command prompt by navigating to Start -> Run and typing "cmd"

• Type the following commands one at a time:

  net stop EventSentry
  net stop EventSentryHeartbeatMonitor
  cd %systemroot%\system32\eventsentry
  eventsentry_svc_x64 /uninstall
  es_heartbeat_svc_x64 /uninstall
  del %systemroot%\system32\eventsentry\eventsentry_svc_x64.exe
  del %systemroot%\system32\eventsentry\es_heartbeat_svc_x64.exe
  del %systemroot%\system32\eventsentry\eventsentry_msg.dll

• Open up the registry editor by navigating to Start -> Run and typing "regedit"

• Select the following registry key

  HKLM\Software\netikus.net\EventSentry

• Right-Click the registry key and select "Delete"

All EventSentry agents should now be completely removed.