How can I upgrade the network services to 64-bit?

Starting with version 3.2 of EventSentry, the network services component (service) is available as both a 32-bit and 64-bit executable. New installations will automatically install the 64-bit binary (on 64-bit operating systems), but existing 32-bit services will not automatically upgraded at this time.

If you wish to update an existing 32-bit "Network Services" service to 64-bit, follow the steps below:

1. Open the management console


2. Navigate to Network Services


3. Stop the service


4. Uninstall the service


5. Install service, point to Browse dialog to the EventSentry Installation directory


6. Copy the %SYSTEMROOT%\Syswow64\eventsentry\temp\es_networkservices_arp_mac.tmp to %SYSTEMROOT%\System32\eventsentry\temp


7. Copy the %SYSTEMROOT%\Syswow64\eventsentry\temp\es_networkservices_arp_status.tmp to %SYSTEMROOT%\System32\eventsentry\temp


8. Copy %SYSTEMROOT%\Syswow64\eventsentry\mac_vendor.txt to %SYSTEMROOT%\System32\eventsentry


9. Start the service


10. Navigate to %SYSTEMROOT%\Syswow64\eventsentry in Windows Explorer


11. temp\es_networkservices_arp_mac.tmp


12. temp\es_networkservices_arp_status.tmp


13. Delete the logs folder


14. Delete es_network_svc.exe


15. Delete mac_vendor.txt


16. Delete msvcp120.dll


17. Delete msvcr120.dll


18. Delete QtCore4.dll


19. Delete QtXml4.dll


20. Delete vccorlib120.dll