What ports do I need to open to install or update an agent on a remote computer that is behind a firewall or router?
EventSentry uses the standard Windows ports used for RPC/SMB File sharing to install/deploy, update, and manage the agent. To enable this feature to work with a firewall you should only have to open up the following inbound port on the remote agent:
Port 445, TCP (inbound)
If you are using the Windows Firewall then you may need to allow the default inbound rule called "File and Print Sharing (SMB-IN)".
Alternatively you can also manually install EventSentry on the remote machine without making changes to the firewall configuration.
To install the agent without the setup application (recommended):
The easiest option to manually install the agent is to create an MSI file, which is available for EventSentry 3.3 and newer: https://www.eventsentry.com/documentation/help/html/installationmanualmsi.htm
If you are unable to use an MSI file, you can follow the instructions in KB-352 to manually install the agent by using EXE and dll files.
If you have EventSentry 3.2, please follow KB-297 instead.
If you have EventSentry 3.1 and older, please follow KB-99 instead.
To install the agent using the setup application (not recommended):
- Export the configuration on the machine running the management application (with Home -> Export)
- Transfer the configuration file to the remote machine
- Install EventSentry with the setup application, and make sure that you only select the management console, and de-select ALL other components.
- Import the previously exported configuration file (with Home -> Import)
- Restart the EventSentry agent
