Solutions for common problems with the SMTP action:
•Make sure the primary (and the secondary if applicable) hostname are entered correctly, including the port (25 by default). Also make sure that the host where EventSentry is installed can reach the specified hostname.
•You can separate multiple recipients with a comma ( , ), make sure there are no spaces in this field.
•Make sure the specified SMTP server will accept messages from the specified Sender Email address and the computer where EventSentry is installed.
•This action logs the following events to the application event log with the EventSentry event source in case of an error:
Event IDs |
Event ID |
Problem |
500 |
Unable to connect to specified SMTP server. |
|
501 |
An error occurred during SMTP communication. |
|
502 |
Unable to connect to primary SMTP server, backup host will be tried. |
