Solutions for common problems with the Jabber action:
•Make sure that you are using the correct login. Logins for Jabber vary and can be a username or email address.
•If your server requires TLS/SSL (e.g. talk.google.com), then make sure that you check the "Use TLS/SSL" check box
•This action logs the following events to the application event log with the EventSentry event source in case of an error:
Event IDs |
Event ID |
Problem / Description |
630 |
A connection to the Jabber/XMPP host could not be established. |
|
631 |
A message could not be sent to the chat room. |
