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Retrieving Service Status

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A typical service status request will look like this:

 

clip0106

 

The service status report shows you the following information:

 

•Whether the EventSentry service is installed or not

 This information is visible in the Status / Result column of the output.

 

•The status of the service (running or stopped)

 This information is visible in the Status / Result column of the output.

 

•The version of the service

This information is visible in the Version column. If the service is not installed then the version number will be 0.00. Please note that the service version information is only accurate if the service is running.

 

•The computer type of the remote machine (workstation or server)

The icon next to the computer name shows you whether the remote computer is running a workstation OS (such as Windows 2000 Professional or Windows XP) or a server OS (such as Windows NT Server or Windows 2000 Server).

 

ComputerMonitor        Workstation OS

Server 16 n g        Server OS

 

In addition to the OS type, the icon will show you additional information about the status of the remote computer:

 

Icon

Workstation or Server

EventSentry Agent Status

Network Status

Server 16 n g

Server

Running

Up

ServerAgentDown

Server

Stopped or not installed

Up

ServerUnpingable

Unknown

Unknown

Down

ComputerMonitor

Workstation

Running

Up

ComputerMonitorAgentDown

Workstation

Stopped or not installed

Up